Tolpar is a smart machine companion app developed, owned, and operated by Solution Hub Technologies — SOHUB.
Last Updated: May 7, 2026
Name, email address, phone number, login credentials, and OTP verification details.
QR scan activity, machine access records, product purchase history, rental history, transaction status, refund status, and service usage logs.
Tolpar does not store bank card details, bank account details, or mobile financial account passwords.
Payments and top-ups are processed through supported third-party payment providers such as bKash, SSLCommerz, or other approved payment gateways.
Device type, operating system, app version, IP address, device identifiers, crash logs, and security logs.
Location access is optional and used only while using the app to help users find nearby Tolpar-supported machines.
Users can continue using core features without enabling location.
Camera access is used only for scanning Tolpar machine QR codes.
If users contact support, we may collect messages, call details, email address, phone number, issue history, and related service information.
We use information to:
Tolpar is designed for general audiences. Children may use Tolpar where appropriate, including in supervised environments such as schools, offices, and public facilities. Where required, children should use the service with parent, guardian, school, or institution supervision.
Tolpar does not knowingly collect more information from children than necessary to provide machine access and related services.
We may share limited information with:
We do not sell user personal data.
We keep user information only as long as necessary for account operation, machine service records, transaction records, security, dispute handling, legal compliance, and business operation.
Users may request account deletion from inside the app or through the official deletion request page.
Some transaction, machine usage, or payment-related records may be retained where required for legal, fraud prevention, accounting, tax, or dispute resolution purposes.
Users can request account deletion from:
When an account is deleted, Tolpar will delete or deactivate the user account and associated personal data unless certain records must be retained for legal, payment, security, fraud prevention, or dispute resolution purposes.
We implement appropriate technical and administrative measures to protect user data from unauthorized access, alteration, disclosure, or destruction.
While no system is 100% secure, we continuously work to improve the security of our infrastructure.
Subject to applicable data protection laws, you have the right to:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of Tolpar after changes constitutes acceptance of the updated policy.
For privacy questions, account deletion, or data requests:
Solution Hub Technologies — SOHUB
29 Katasur Road, Mohammadpur, Dhaka 1207, Bangladesh
Email: [email protected]